Indispensable services during lockdown

10.04.2020

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Solutions we use for remote working and industries we need for isolated living

When we think of number one services to go remote and make our work stride along, we mention such instruments as remote access software, VoIP, time tracking applications, cloud solutions, hardware and video conferencing equipment, security solutions for personal devices, VPN and many more. As VPN is definetely the number one tool for businesses going remote, let's have a look at what should be regarded:

 

The need for additional bandwidth

Service availability monitoring is configured

Stronger control of the increased data traffic

If you have already implemented information security and risk management solution in your company, make sure that:

  • remote employees, who are working with corporate laptops with installed monitoring software, have all the data transferred via the Internet using port forwarding on a proxy server
  • employees, who work with their own devices at home, connect to a terminal server or VDI with the installed software which transfers data to the server of the solution you chose to protect your system

 

Remote work might raise concern regarding personal data issues. Customer data will still have the same security policies for a company to comply with, whereas employee confidential information can be exposed more than it gets at the workplace. Employers will have to rethink the limits in their monitoring practices – in case employees are using their own laptops and smartphones for work purposes the privacy of staffers should be ensured. That is why it is so important that the data transfer channels are decided on and the communication “protocol” is respected, both employers and employees should be subordinate to automated control guaranteed by monitoring solutions.

Some services take the lead as many companies aren’t too much enthusiastic about deploying a new product and learning to implement it opting for professional support of technology brands offering services with their own remote specialists.

The elaborate business network which usually includes a number of third parties, contractors, vendors and suppliers poses an extra threat to cybersecurity. Even if you provided your corporate system with a proper monitoring solution your partners might have a different approach lacking thoroughness. In this case access control system and access management becomes central.

DoorDash, T-Mobile and Marriott had to deal with a data breach due to third-party security issues.

One of the problems which should be tackled is the amount of devices from which a user can connect to corporate assets. Employees often have laptops allocated to them at the workplace but when they work from home or anywhere outside the office they might use as many personal devices as they want if their employers allow access from private laptops or smartphones. In case no specific device usage guidance or governance is in place then a company might want to consider introduction of some rules.

You should also keep in mind that an employee can have a weak Wi-Fi password at home, use free Wi-Fi anywhere else or simply disregard security measures which are usually taken at work, visit unsafe and suspicious websites, install harmful software, etc.

The work is not the only thing which has been taken away. What industries and services appeared to be on the roll as many people have to self-isolate?

Delivery

Prepared food, products, online store purchases, luggage – as passengers were getting banned from travelling without notice

Streaming services

… and any kind of online platforms, video-sharing websites, channels, online training courses, online libraries

Communication tools

The Internet providers, telecommunication companies, app and messenger developers are now embracing extra demand and dealing with an overload


Remote employees Cloud Devices