User behaviour and human behaviour monitoring
Whereas user behaviour monitoring allows you keep track of suspicious events, illogical and improper actions made by users, human behaviour monitoring offers you a much deeper analysis of people's activity and communication.
Sending too many emails or printing an excessive number of documents, making copies of every confidential file in a folder might serve as a red flag, but having the possibility to be aware of the dangerous tendency which can continue for a few years, to focus on a increasingly negative mood within a team and find the reason why it is happening, prevent your brand from losing the most valuable professional thanks to paying timely attention to a problem he or she appears to be facing, is giving you a bigger chance to save your company's reputation and profit.
Human behaviour monitoring is a sophisticated analysis of users' contentment and loyalty, and the important and alarming pieces of information can be read by the system in case you need a deeper insight into an issue.
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